I'M
CUAUHTEMOC
MENDOZA
Instructional Designer
Designing Learning That Inspires, Engages, and Delivers Results
I create impactful eLearning and blended learning experiences that combine innovative design, storytelling, and data-driven strategies. Using tools like Articulate 360 and Adobe Captivate, I transform complex information into interactive, accessible, and measurable learning solutions that align with organizational goals.
PROFESSIONAL
MY KNOWLEDGE AND SKILLS
DEMO REEL
Skill Proficiency Levels
Instructional Design
95%
Articulate 360
95%
Adobe Captivate
85%
Synthesia AI
90%
Learning Management Systems (LMS)
90%
Adobe Creative Cloud
90%
Learning Analytics
80%
eLearning & Blended Solutions
90%
Cross-Functional Collaboration
95%
Data-Driven Decision-Making
75%
​Scale:
0–40% = Novice | 41–70% = Intermediate | 71–90% = Advanced | 91–100% = Expert​
Percentages represent my self-assessed proficiency, informed by:
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Years of hands-on project experience
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Complexity of projects delivered
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Ability to mentor, teach, or lead in the area
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Peer/manager feedback and certifications where applicable
PORTFOLIO
MY LATEST WORK. SEE MORE >
EXPERIENCE
2023 - Present
US Foods
Instructional Designer
As an Instructional Designer at US Foods, I collaborate with cross-functional field teams to develop scalable training solutions that align with frontline operational goals. I design interactive eLearning experiences using Articulate 360, Vyond, and Synthesia to improve knowledge retention and completion rates. I apply learning analytics to continuously optimize content and ensure all materials meet compliance, safety, and performance standards across departments.
2022 - 2023
Westgate Resorts
Training Developer II
At Westgate Resorts, I led the full lifecycle of training development—from needs analysis to content creation and evaluation. By partnering with SMEs, I designed targeted learning interventions that improved performance and reduced time to proficiency. My efforts contributed to a 15% increase in learner satisfaction, and I streamlined content development by establishing QA checkpoints and review protocols.
2021 - 2022
Citi
Senior Instructional Designer
In this role, I created high-impact learning experiences tailored to compliance and regulatory training needs for global teams. I developed assessments and knowledge checks tied to business goals, which enhanced retention and compliance accuracy. I ensured that all programs met corporate accessibility standards and consistently delivered assets on time and within budget for onboarding and training rollouts.
2008 - 2018
Orange County Library System
Training and Development Associate & Technology Trainer
I designed and facilitated both instructor-led and online training to improve user proficiency by 20%. My work included creating custom training guides, job aids, and digital resources for public and staff learning programs. I also managed the SumTotal LMS and collaborated with leadership to align learning initiatives with community development goals.
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For a decade, I delivered computer literacy classes in English and Spanish, helping diverse learners build digital skills. I developed user-friendly training materials, led hands-on workshops, and integrated emerging technologies into instructional design. My work supported equitable access to digital literacy and continuously adapted to the needs of the community.